Family Tree connection error with children

Bill Halsted's Avatar

Bill Halsted

03 Aug, 2017 11:28 AM

I've just started using this and I was adding my wife and two children as members to see how the Family Tree worked.
It was all good at first look with me on top linked to my wife underneath and then the two kids branched beneath her.
When I clicked on either my wife or myself it shows the immediate family with my wife and children under me and me and the kids under my wife's immediate family.
However, when I click on either of the children, it only shows me and my wife as the immediate family and doesn't include the sibling.
Am I doing something wrong or is this a bug?
Other than that, thanks for a great piece of software.

  1. Support Staff 1 Posted by Ryan Haudenschi... on 03 Aug, 2017 12:15 PM

    Ryan Haudenschilt's Avatar

    I'm not quite sure what you mean, can you provide a screenshot?

  2. 2 Posted by Bill yO on 04 Aug, 2017 09:59 AM

    Bill yO's Avatar

    Thanks for the reply Ryan.
    Can you check the video at this link
    I think its self explanatory but basically it shows the full immediate
    family when clicking on the parents but when you click on the children it
    only shows the parents and not the siblings.
    Bill Halsted

  3. Support Staff 3 Posted by Ryan Haudenschi... on 04 Aug, 2017 04:06 PM

    Ryan Haudenschilt's Avatar

    Oh, so it looks like it's missing siblings, when viewing details of a single person.

    Seems to show mother/father and children correctly, just not siblings.

  4. 4 Posted by Halsted Family on 05 Aug, 2017 01:38 AM

    Halsted Family's Avatar

    Yes. Is this something I am doing wrong or is it s bug in the program?
    Bill Halsted

  5. Support Staff 5 Posted by Ryan Haudenschi... on 07 Aug, 2017 12:26 PM

    Ryan Haudenschilt's Avatar

    This is a bug, I've added a ticket for this to be fixed in the next release.

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