Status Messages Have Disappeared

Nootkan's Avatar

Nootkan

01 May, 2018 08:50 PM

Suddenly I am noticing this message in place of the posts that used to be visible on the home page:
'Nothing New Bummer, nothing new has happened in the last 30 days.'
I did try to upgrade to 3.7 but it failed so I re-installed my backup which worked fine until recently. Is there some kind of setting that I can change to view all the messages even though no new ones have been posted in the last 30 days like it used to before? I see all the previous posts in the database.

  1. 1 Posted by Nootkan on 19 May, 2018 12:54 AM

    Nootkan's Avatar

    Still the same haven't been able to bring back all my previous status posts. Is there some setting somewhere that limits it to only the previous 30 days? I've never seen this happen before.

  2. Support Staff 2 Posted by Ryan Haudenschi... on 12 Jun, 2018 06:43 PM

    Ryan Haudenschilt's Avatar

    Nothing on purpose.

    Other people have been saying the messages are disappearing also, so there bust be some type of bug.

  3. 3 Posted by Wendy on 20 Jun, 2018 10:17 PM

    Wendy's Avatar

    I recently upgraded my hosting to a new server and was getting the message that I had an incorrect use of limit and union. I believe it was because I was running an older version of Family Connections-3.2.0. I was able to upgrade to 3.7.0 but now my Home screen is mostly blank. There is the calendar, upcoming, and members online on the left, but under What's New there is nothing. I tried to add a new status and after I clicked submit nothing happened. I can't roll back to any version except 3.2.0, unless there is a way to manually upgrade my database to a version in between. I can add messages to a thread and those go through okay, but do not appear on the home page.

  4. Support Staff 4 Posted by Ryan Haudenschi... on 22 Jun, 2018 01:11 PM

    Ryan Haudenschilt's Avatar

    Yea something is broken on the home page in the latest version. I'm still looking into it.

  5. 5 Posted by Nootkan on 01 Oct, 2018 10:41 PM

    Nootkan's Avatar

    Here is a screenshot of what I am seeing when no one posts anything for a while.

  6. 6 Posted by Jose on 13 Oct, 2018 02:49 AM

    Jose's Avatar

    Any update on this issue?

    Thank you,

  7. Support Staff 7 Posted by Ryan Haudenschi... on 15 Oct, 2018 02:16 PM

    Ryan Haudenschilt's Avatar

    I am still unable to confirm this or reproduce

  8. 8 Posted by Wendy on 20 Oct, 2018 03:24 AM

    Wendy's Avatar

    I did a fresh install of Family Connections 3.7 then connected it to my existing database. That seemed to resolve many of the PHP errors I was getting before. Now under What's New I see:
    My own photos that have been added, but no one else's.
    Notifications of someone joining the site
    Videos that anyone has posted (from years ago)
    Documents from 5 years ago, but there have been many documents added since then
    Comments from 5 years ago, also have had many comments since then.

    I'm attaching the home.php file that I am using for this install, maybe that will help. I had to rename is as a text file in order to upload it.

  9. 9 Posted by Wendy on 20 Oct, 2018 05:06 AM

    Wendy's Avatar

    When I did the fresh install I created a new DB so the install would finish correctly. I changed the config file to point to a copy of my old DB for testing purposes. I had to add 2 new DB columns into user for phpass and token, then my PHP errors went away.
    After sending the earlier message, I reconnected the config file to the new DB and all of the status messages are appearing as they should. I think I need to look through the DB tables and see if there is something missing between the old one and the new one. If you can think of anything off the top of your head that might not have updated properly let me know! Thanks so much for a wonderful product. Our family has been using this for 5 years now.

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