familyconnections -

Oliver's Avatar


20 Aug, 2018 02:53 PM

after pushing the reset password button, we get those Information

is_readable(): open_basedir restriction in effect. File(/dev/urandom) is not within the allowed path(s): (/home/.sites/33/site2092646/web:/home/.sites/33/site2092646/tmp:/usr/share/pear:/usr/bin/php_safemode)

what can i do, need some help

regards Oliver

  1. Support Staff 1 Posted by Ryan Haudenschi... on 20 Aug, 2018 02:59 PM

    Ryan Haudenschilt's Avatar

    You need to change your php configuration.

    See this article for more info

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac