Install Failing

Patrick's Avatar


31 Mar, 2019 09:03 PM

I am manually installing the software and I succeed in getting to the point of entering the database information during the install script. I get the "Awesome" message confirming database connection but after selecting all the optional plugins and clicking install, it goes to the blue screen and never completes the install. A look at the database shows that it never gets populated.

I am running PHP 7.3 and all steps of the install instructions were followed. I am an experienced website admin. Any thoughts on what might be wrong?



  1. Support Staff 1 Posted by Ryan Haudenschi... on 09 Apr, 2019 01:21 AM

    Ryan Haudenschilt's Avatar

    Without the error log, i'm not real sure what the problem could be.

    Have you looked through the logs for anything?

  2. 2 Posted by Stephen Hendric... on 18 Apr, 2019 03:15 PM

    Stephen Hendricks's Avatar

    Cannot find a log

  3. 3 Posted by zs on 26 Jun, 2019 08:12 PM

    zs's Avatar

    problem after installation
    Empty data base no tables crated and error like prscr

  4. Support Staff 4 Posted by Ryan Haudenschi... on 27 Jun, 2019 05:03 PM

    Ryan Haudenschilt's Avatar

    These are all php 7 problems

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