Install Failing

Patrick's Avatar

Patrick

31 Mar, 2019 09:03 PM

I am manually installing the software and I succeed in getting to the point of entering the database information during the install script. I get the "Awesome" message confirming database connection but after selecting all the optional plugins and clicking install, it goes to the blue screen and never completes the install. A look at the database shows that it never gets populated.

I am running PHP 7.3 and all steps of the install instructions were followed. I am an experienced website admin. Any thoughts on what might be wrong?

Thanks,

PAtrick

  1. Support Staff 1 Posted by Ryan Haudenschi... on 09 Apr, 2019 01:21 AM

    Ryan Haudenschilt's Avatar

    Without the error log, i'm not real sure what the problem could be.

    Have you looked through the logs for anything?

  2. 2 Posted by Stephen Hendric... on 18 Apr, 2019 03:15 PM

    Stephen Hendricks's Avatar

    Cannot find a log

  3. 3 Posted by zs on 26 Jun, 2019 08:12 PM

    zs's Avatar

    problem after installation
    Empty data base no tables crated and error like prscr

  4. Support Staff 4 Posted by Ryan Haudenschi... on 27 Jun, 2019 05:03 PM

    Ryan Haudenschilt's Avatar

    These are all php 7 problems

  5. 5 Posted by Beverley on 22 Aug, 2019 08:43 PM

    Beverley's Avatar

    Hi, I'm getting the same: starting right at install - messages across the screen as follows:
    Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; StringReader has a deprecated constructor in C:\laragon\www\boots\familyconnections\inc\thirdparty\php-gettext\streams.php on line 48

    Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; FileReader has a deprecated constructor in C:\laragon\www\boots\familyconnections\inc\thirdparty\php-gettext\streams.php on line 84

    Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; CachedFileReader has a deprecated constructor in C:\laragon\www\boots\familyconnections\inc\thirdparty\php-gettext\streams.php on line 145

    Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; gettext_reader has a deprecated constructor in C:\laragon\www\boots\familyconnections\inc\thirdparty\php-gettext\gettext.php on line 36

    completing the install brings up total blue screen with the following messages:

    Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; StringReader has a deprecated constructor in C:\laragon\www\boots\familyconnections\inc\thirdparty\php-gettext\streams.php on line 48

    Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; FileReader has a deprecated constructor in C:\laragon\www\boots\familyconnections\inc\thirdparty\php-gettext\streams.php on line 84

    Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; CachedFileReader has a deprecated constructor in C:\laragon\www\boots\familyconnections\inc\thirdparty\php-gettext\streams.php on line 145

    Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; gettext_reader has a deprecated constructor in C:\laragon\www\boots\familyconnections\inc\thirdparty\php-gettext\gettext.php on line 36

    Fatal error: Cannot redeclare ImageCreateFromBMP() in C:\laragon\www\boots\familyconnections\inc\utils.php on line 3647

    Whether or not it is a php 7 problem - I am running php 7, any idea how to correct the problem would be appreciated. From what I can see this seems to be an excellent script, it certainly deserves a chance to be put right if that's possible.
    thanks in advance

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