After step 4, nothing will be displayed

Matata's Avatar

Matata

18 Jun, 2020 02:41 PM

After step 4, nothing will be displayed except the background image. So unfortunately I cannot complete the installation. Any ideas what the problem could be?

  1. 1 Posted by Ryan on 02 Aug, 2020 04:59 AM

    Ryan's Avatar

    I found that there was a PHP error, and I was able to get past this by simply renaming the function ImageCreateFromBMP in /inc/utils.php (ending on line 3647) to something else (I just added 1 to the end..BMP1). There are also deprecation warnings, but these should be fine for now. Below is the error. Check your error_log in the root folder to see if it's the same or a different problem:

    [02-Aug-2020 00:50:07 America/New_York] PHP Fatal error: Cannot redeclare ImageCreateFromBMP() in /[REDACTED]/inc/utils.php on line 3647

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac