or Create a profile

Home → Problems, Issues and Bugs →

After step 4, nothing will be displayed

Matata's Avatar

Matata

18 Jun, 2020 02:41 PM

After step 4, nothing will be displayed except the background image. So unfortunately I cannot complete the installation. Any ideas what the problem could be?

  1. 1 Posted by Ryan on 02 Aug, 2020 04:59 AM

    Ryan's Avatar

    I found that there was a PHP error, and I was able to get past this by simply renaming the function ImageCreateFromBMP in /inc/utils.php (ending on line 3647) to something else (I just added 1 to the end..BMP1). There are also deprecation warnings, but these should be fine for now. Below is the error. Check your error_log in the root folder to see if it's the same or a different problem:

    [02-Aug-2020 00:50:07 America/New_York] PHP Fatal error: Cannot redeclare ImageCreateFromBMP() in /[REDACTED]/inc/utils.php on line 3647

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

  • New Issue

  • Conversation Started

    A conversation has been started with the Family Connections staff to resolve this discussion.

  • Close the discussion

Private Permissions

This discussion is private. Only you and Family Connections support staff can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

09 Aug, 2020 07:49 PM Working Script
02 Aug, 2020 04:59 AM After step 4, nothing will be displayed
25 Jul, 2020 03:29 PM Default avatar
14 Jul, 2020 01:23 PM Translations as a learning process
25 Jun, 2020 04:03 PM Detach or close the third party ability. We do not want any access to these from our family connect site.

Recent Articles

Changing the default language
NoLinkedYouTubeAccount
Directory "XXX" is writeable by group
00webhost.com [known issues]